Chief Privacy Officer Guide: Responsible Use of Generative AI

Hallucination refers to the generation of inaccurate or misleading information that is difficult to detect due to the natural and authoritative way the model presents information. It can lead to the spread of misinformation, thereby impacting public opinion and decision-making processes based on public opinion.

Most organizations are still grappling with how best to adopt and implement AI governance. To that end, organizations have begun establishing AI oversight or ethics committees involving senior executives from various departments like technology, data, legal, and cybersecurity. These committees develop, monitor, and assess several measures related to AI governance, ensuring they align with the company's core values, ethical standards, and regulatory requirements.

Organizations need to be proactive in adopting robust privacy policies and frameworks that align with global standards and regulations. This can involve a range of measures, such as regular risk assessments of adopted AI models, transparency in their use, and various other data governance and security policies. Furthermore, employees need to be consistently trained related to these AI practices, keeping them up to date on the evolving privacy and AI laws relevant to the organization’s operations.