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Privacy laws and regulations are enacted to bring transparency and accountability to an organization’s behavior when it comes to collecting and processing users’ personal data. Before the introduction of the GDPR article 30, accountability and transparency associated with the processing of users’ personal data were difficult. In fact, the lack of any such requirement made it nearly impossible for privacy teams to detect and mitigate data privacy and security risks.

As one of the core components of the European Union General Data Protection Regulation (GDPR), article 30, also known as Records of Processing Activities (RoPA), requires businesses to maintain comprehensive documentation of the overall processing activities concerning users’ personal data and special categories of personal data.

For quite some time, RoPA has been taken as an evidentiary mechanism to demonstrate a business’s compliance with the provisions of the GDPR. However, in recent times, RoPA has proved more capable of helping businesses gain terrific insights into their data management capabilities and practices. Hence, it is fairly beneficial for businesses to keep records of processing activities to not only show compliance but also to identify privacy risks and data insights.

What is RoPA?

According to Article 30 of the General Data Protection Regulation (GDPR), which states that “a controller must maintain a record of processing activities (RoPA) under its responsibility, including all types of processing activities”, including “all categories of processing activities”. This is known as the record of processing activities (RoPA).

Furthermore, the records must be kept in writing, including in electronic form. It is to be noted that processing isn’t limited to the collection of personal data, but its definition also covers that data that is kept stored in data assets.

Why Do You Need Records of Processing Activities?

The basic purpose of RoPA is to serve as an evidence or an audit trail, giving the supervisory authority in your region a clear picture of how you treat the processing of personal data and if it is in compliance with applicable privacy laws.If a business is found to be non-compliant in any manner, under the GDPR, the supervisory authority has the authority to impose hefty fines of up to €20 million, or around $20,372,000.

However, apart from external auditing, RoPA can play a critical role in self-auditing as well. Self-auditing enables businesses to answer the what, why, when, where, and hows associated with personal data processing, providing a window into overall processing activities, shortcomings, and opportunities for improvement or the opportunities to ensure better data quality.

Benefits of Maintaining RoPA Beyond Compliance

Data Management & Validation

Data is now more than an asset for organizations across the globe. Data brings insights that ultimately trigger innovation and technological development. However, for that, you need to have deeper insights into the data you collect and process. Many times, organizations end up collecting a huge volume of special categories of personal data that seemingly have no value to the business. Operating as a single source of truth, RoPA reports enable organizations to validate whether the data being collected has any value to the business or if it has served its purpose and is ready to be purged.

RoPA can enable organizations to optimize their data validation and data management practices and align those practices with regulatory requirements, such as storage retention or data minimization.

Redundant Data Discovery

Organizations are generating a massive volume of data at an incredible pace which isn’t slowing down anytime soon. With the availability of data lakes and data warehouses, organizations don’t even have to worry about storing that data. With so much data being generated, stored, and processed throughout the year, it is common for that data to be duplicated and stored at several other assets. Ultimately, this creates data redundancy that further costs organizations unnecessary processing, storage expenses, and security risks.

By maintaining accurate and updated records of processing activities, organizations can easily identify redundancies and optimize that data efficiently.

DSR Fulfillment

One of the primary reasons why privacy laws have been enacted is to give users better control over the collection, processing, and selling of personal data. Therefore, privacy laws have provisions related to the subject requests, such as access requests, modification, deletion, and opt-out requests. By keeping an up-to-date record of all the processing activities concerning personal data, its location, retention period, and purpose of processing, DSR teams get seamless access to all the information they require to promptly and efficiently handle data subjects’ requests.

Cross-team Pollination

It is usually considered that the data protection officer (DPO) is the go-to person for creating and maintaining records of processing activities. For a small-scale company, this might be true but not for dynamic enterprises that manage the personal data of hundreds of thousands of users. Keeping RoPA reports is a time-consuming process that further requires a lot of back-and-forth with different departments. This, in turn, enables organizations to promote cross-team pollination and communication which further assist teams in understanding the concept of privacy and security risks arising from mishandling of users’ personal data.

Who Needs to Keep Records of Processing Activities?

As mentioned earlier, there are a number of benefits to keeping records of personal data processing activities, and thus, every organization must maintain such records even if they aren’t liable. But strictly speaking, the GDPR provides us clear guidance on who needs to maintain RoPA. Under Article 30(5) of the GDPR, organizations that have 250 or more employees are required to document, retain and be able to present records of processing activities reports.

Exceptions to Maintaining RoPA

As per the aforementioned Article 30(5) of the GDPR, data controllers and processors with fewer than 250 employees do not need to maintain RoPAs unless the processing of personal data is:

  • Likely to pose a risk to data subjects’ rights and freedom,
  • Done frequently,
  • Related to special categories of personal data (as per Article 9(1) of the GDPR) or,
  • Related to criminal conviction and offenses (as per Article 10 of the GDPR).

Mandatory Information of RoPA

Article 30 of the GDPR outlines under paragraph 1 and 2 the details that need to go in the records of processing activities, concerning personal data.

Record Kept by Controllers

  • The name and contact details of the controller or their representative or the data protection officer.
  • The purpose of processing.
  • The categories of data subjects and the special categories of personal data being processed.
  • The categories of recipients with whom the personal data is shared, disclosed, or sold, especially recipients in third countries or international organizations.
  • Identification of third countries where the personal data will be transferred across borders and the documentation of suitable safeguards for the transfer.
  • The time period for the retention of different categories of personal data.
  • The description of technical and organizational security measures by the organization.

RoPA Template for Controllers

RoPA Template for Controllers

Record Kept by Processors

Similar to a controller, data processors are also required to maintain RoPA on behalf of the controller with the following details:

  • Each processor’s name and details, together with the name and details of the controller on behalf of whom they are processing the personal data.
  • The categories of processing are performed by the processor on behalf of the controller.
  • Identification of international organizations or third countries where the personal data will be transferred across borders and the documentation of suitable safeguards for the transfer..
  • A general description of technical and organizational security measures for the protection of the personal data being processed.

RoPA GDPR Template for Processors

RoPA GDPR Template for Processors

Best Practices to Create & Maintain Records of Processing Activities

Different businesses can take different approaches to create and maintain records of processing activities. However, in our experience, we found out that the following best practices can yield increased efficiency and outcomes.

  • Data discovery should be the starting point of any RoPA-related activities. The report requires organizations to detail different categories of personal data as well as the purpose of processing. You wouldn’t know that unless you have complete visibility into the personal data or special categories of personal data that you collect and process throughout the year. Therefore, start with the data discovery process to have better insights into the data, its lineage, location, and the owner associated with it.
  • Visualized automated data mapping enables organizations to gain insights into the risks associated with the processing activities of personal or sensitive personal data, and monitor the cross-border movement of the data. This further allows organizations to conduct timely privacy impact assessments or data protection impact assessments that further help generate RoPA.
  • Identifying the security risk posture associated with processing activities helps organizations to assess the security measures and if those measures are aligned with the regulations provided in the relevant privacy law, such as the GDPR, CCPA, or CPRA.
  • Finally, automation should be the core part of the entire RoPA process. Automation enables faster and more efficient RoPA generation and reduces the odds of inaccuracies.

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