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ViewCreating a personalized browsing experience for users has long been the pillar behind most user retention and growth strategies. Cookies have played an instrumental role in that process by giving businesses access to user browsing and conversion data. Creating a personalized browsing experience for users has long been the pillar behind most user retention and growth strategies. Cookies have played an instrumental role in that process by giving businesses access to user browsing and conversion data.
However, with heightened scrutiny of data collection via cookies, and data subject rights, a comprehensive cookie policy is now essential for any business.
Cookies play an essential role in building a better browsing experience for users. Through various types of cookies, a website can collect critical information about the browsing behavior of its visitors. This information can be used to show more relevant content, products, and ads, enhancing the user's experience.
That's the positive side of cookies. However, since cookies rely on access to user data to provide businesses with these insights, there have always been questions about the ethical usage of cookies, particularly the transparency on the use of cookies by businesses.
A cookie policy is any business's best tool to communicate what kind of cookies it uses, the information it collects, how they enhance the user browsing experience, and most importantly, how users can opt-out of having these cookies installed on their devices.
A cookie policy is often considered a part of any business's overall privacy policy. However, to ensure clarity, it is recommended that businesses create a separate page on their site dedicated to their cookie policy.
A standard cookie policy should explain what cookies a website uses and why they're only collecting data that would contribute towards enhancing the users' browsing experience. However, since each business has a different policy towards the use of cookies, it is recommended that a business make adjustments accordingly to reflect the difference in their cookie-related practices.
Here's a standard cookie policy template that any business or website can adopt:
Assuming we are keeping cookie policy and privacy policy together, a section on cookies must include the following information:
While it was in the interest of businesses to be clear about their cookie collection practices, it started becoming a legal requirement once data privacy laws mandated them as such.
The European Union's General Data Protection Regulation (GDPR) remains arguably the most thorough piece of legislation that deals with the question of how websites can use cookies. The GDPR's regulations for websites using cookies is as follows:
Naturally, it wasn't long until other data protection laws were passed globally with varying degrees of requirements and mandates for cookies. The California Privacy Rights Act (CPRA) is another such legislation that took inspiration from the GDPR regarding the cookie policy. As far as the cookie consent is concerned, the GDPR is unequivocal in stating that the user must expressly agree to having cookies stored. Moreover, it clarifies that the following actions do not constitute as consent:
Nearly all other major data protection laws such as the LGPD have a similar stance towards giving users a reasonably informed agreement regarding cookies. Businesses must have valid reasons for requesting user consent to enable cookies, with separate consent required for functions other than the most basic services. Businesses cannot use "consent walls" to deny users access to the site or their primary services.
Cookies have long proven an effective tool for businesses to learn how best to serve their users. However, privacy issues related to the data these cookies collect and global data protection laws require businesses to rethink their approach towards their cookie policy.
Securiti is a market leader in data compliance and data governance. Its artificial intelligence and machine learning-based tools can help enterprises of all sizes address their data privacy-related compliance issues, such as cookie consent management. Similarly, its privacy policies & notice management tool allow businesses to maintain a dynamic policy on their site that is regularly updated to ensure compliance with all major data protection laws.
With the sheer amount of data involved, automation is the most cost-effective solution and the most effective one.
Request a demo today and see how Securiti can help your business.
Elegant Consumer Frontend, Fully Automated Backend, Privacy Regulation Intelligent Everywhere.
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October 13, 2020
On 1 October 2020, the Commission nationale de l'informatique et des libertés, the French Data Protection Authority (CNIL) published its amended guidelines on...
November 10, 2020
The deadline to implement the Updated Guide on the Use of Cookies (Updated Guide) released by the Agencia Española de Protección de Datos, the...
January 27, 2021
Organizations heavily rely on cookies for various ways of online advertising. Cookies collect user’s personal information, share, disclose or sell it to other parties...
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